Approximately 5 minutes
01
One agreement cannot cover the whole product
A SaaS or mobile product creates different relationships with founders, employees, developers, cloud providers, resellers and users. Each has a different balance of liability, payment, data and intellectual property.
02
Core agreement map
The scope changes with the product model.
- Founders' and shareholders' agreement
- Employee/contractor confidentiality and IP
- Development, maintenance and SLA agreements
- Licence or subscription terms
- Terms of use and privacy notices
- Distribution and revenue-share agreements
03
Agreements should reflect the same revenue model
Rights granted to customers should not exceed rights obtained from creators. Subscription, limits, support, backups and post-termination access should remain consistent across sales promises and technical operation.
This article is for general information. Programme rules and legislation may change; current documents and individual circumstances should be reviewed before action.
